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FormulaPaid versus billed hours = billed hours ÷ paid hours

The difference in hours, paid hours − billed hours, is the leakage 'unbilled hours' in the model.

Everything below that is money leaking away.

Why it matters

Every hour you pay but do not invoice costs you the full hourly wage. Small differences across many employees add up quickly, without anyone noticing.

Where it goes wrong

Hours are corrected after the invoice run, allowances are paid but not charged on, or a shift is not linked to a project number. Payroll and invoicing often sit in different systems or teams.

How Dashly calculates it

Per payroll run, Dashly puts the paid hours from payroll next to the billed hours from accounting, per client and employee. If they differ, you see which hours are missing.

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