Only deployable supply counts in the balance of demand and supply.
Why it matters
Available is not the same as deployable. Someone without a valid certificate or a signed contract can be available, but you may not deploy them. If you plan with available hours, you see a shortage too late.
Where it goes wrong
Skills and certificates are not in the scheduling system, or the status of checks sits in another system. Then there seems to be enough supply, until the day of the shift.
How Dashly calculates it
Dashly calculates deployable hours per week from scheduling and the skills register, with placement readiness from Compliance intelligence. Compliance intelligence is coming soon.